Be a company customers love.
It’s more than your products and services. It’s created in the experience you offer people and the positive emotions you spark. These are the things that build customer relationships. This is real consumer loyalty.
How can we help your business?
Don’t just talk about building loyalty. Put our programs to work. We offer interactive services that help your business identify opportunities, build solid loyalty strategies and take informed action.
Loyalty isn’t locked down.
Interaction between customers and brands is changing at a surprising rate. In our most recent study, we found that 70% of all customer loyalty is continually up for grabs. To ensure that you become – and stay – a favorite brand, you have to take an active approach. Download a free copy of our report, The Split Personality of Loyalty, so we can help you work ahead of the curve to connect with consumers and create a unique, memorable loyalty experience.
What kind of loyalty are you building?
People are loyal for more than one reason, and some are more powerful than others. See how you can identify – and use – four different types of loyalty.
Know your audience.
It’s no secret that millennials are the focus of most marketers’ attention – after all, companies want to reach the generation with the greatest buying power. But how can you develop an effective loyalty strategy when your target audience consists of more than 80 million people? Psst: you can’t.
We’re leaders in loyalty
Our team of loyalty strategists and creative thinkers are constantly evaluating industry trends, drawing inspiration and developing new strategies for businesses like yours.
Deliver a better loyalty experience
Hospitality
Make recreations rewarding
Authentic guest experiences begin before check-in and last well beyond a dessert course. We work with hospitality clients to deliver a superior loyalty offering – one that ensures their guests won’t have any reservations about coming back.
Financial Services
Invest in your customers
In a market that has shifted from brick-and-mortar banks to online investment services, it can be difficult to truly connect with customers. We use behavioral and data science, along with extensive industry expertise, to build a powerful loyalty program. One that helps our financial clients capture – and keep – people’s interest.
Manufacturing
Build the true partnership
Manufacturing businesses often struggle to understand their dealers and distributors. We use channel-focused strategies to build stronger connections with your partners. Our programs identify their needs and wants to create strategic partnerships that improves brand awareness and channel loyalty.
Automotive
drive stronger relationships
If your dealership wants to capture vehicle purchases, the first step is often handling other vehicle services. Our loyalty programs consider the entire customer journey, building meaningful engagement – and revenue – every step of the way.
Push us to the test.
It’s no secret that millennials are the focus of most marketers’ attention – after all, companies want to reach the generation with the greatest buying power. But how can you develop an effective loyalty strategy when your target audience consists of more than 80 million people? Psst: you can’t.
Our programs are trusted by
We’re all about making new connections.
Have a question about our services? Connect with us to learn more. We look forward to staying connected!
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