This Week in Employee Engagement: January 5, 2018

The utter explosion of digital content presents countless opportunities for learning. Start here to narrow down your search each week in the often overwhelming landscape of employee engagement thought leadership!

What We’re Reading This Week:

2018 Will Be the Year of the Employee Experience — What is the employee experience and why will it be a top priority for organizations this year? In this article in Forbes, learn why a new social contract between employee and employer is emerging and changing the way we work.

18 Easy Ways to Become a Happier Person in 2018 — Consider this list of simple, but effective tips to become a happier person this year. While this list may include many things we already know we should be doing, there are many things we don’t do that can become part of our routine in 2018 with daily practice and can improve our personal and professional lives.

Improving Company Culture Starts With Wellness — Meghan M. Biro writes about the connection between wellness and culture, how to address wellness in your organization, and improve participation in existing programs. Addressing wellness can offer a competitive advantage for any organization looking to make culture a draw in the war for talent.

How You Promote People Can Make or Break Company Culture — In a recent survey, employees who believe promotions are managed effectively in their organizations reported they were more likely to give discretionary effort, believe leaders act with integrity, and stay with their organization for longer.

From CultureNext:

Setting SMART Employee Engagement Goals for 2018 — New year, new goals! Will 2018 be the year your organization improves employee engagement? SMART goals are specific, measurable, achievable, relevant and time-bound — all qualities personal and professional resolutions benefit from, but that can be make-or-break for reaching organizational milestones.

ICYMI! Top 10 Employee Engagement Blog Posts of 2017 — Our Employee Engagement team shared many insights and strategies on employee engagement, company culture, and workforce recognition this year on the blog. As we reflect back, we wanted to share 10 of our favorite posts from 2017.

ICYMI! Motivating Employees to Improve Customer Service — Employee engagement can have a profound impact on the customer experience, especially in hospitality. In this article in Lodging Magazine, read about our work with Caesars Entertainment, where the highest overall CSAT scores in the company’s history keep rising year-over-year as a result of a comprehensive program to engage employees.


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