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This Week in Employee Engagement: December 22, 2017

The utter explosion of digital content presents countless opportunities for learning. Start here to narrow down your search each week in the often overwhelming landscape of employee engagement thought leadership!

What We’re Reading This Week:

Most U.S. Employees Will Work, Stay in Touch Over the Holidays — Approximately half of U.S. workers in a recent survey said they will continue working or commit to being accessible over their holiday vacations this year. A full 57 percent of U.S. workers reported they had no plans to take a holiday vacation this year.

12 Questions to Ask Your Boss in 2018 — Looking to grow in your current role? This article from Inc shares one question per month employees and managers can use to facilitate proactive performance conversations to show your boss you mean business.

How to Actually Come Back from the Holidays Feeling Refreshed — It is difficult to strike a balance between productivity and relaxation. Social media is full of memes about how hard we work and how hard we binge TV shows on Netflix or let a weekend go by without hardly moving a muscle. This article from Harvard Business Review shares some tips to avoid holiday burnout, where our vacations are spent in sometimes stressful family environments and can leave us wanting more vacation time.

Good Jobs, Great Workplaces Change the World — “Good jobs” are a measure Gallup uses to refer to jobs that give people a sense of security, allow them to plan for the long-term, and take them beyond paycheck-to-paycheck. Beyond sheer productivity, “good jobs” also measure economic inclusiveness across the world.

From CultureNext:

Top 10 Employee Engagement Blog Posts of 2017 — Our Employee Engagement team shared many insights and strategies on employee engagement, company culture, and workforce recognition this year on the blog. As we reflect back, we wanted to share 10 of our favorite posts from 2017.

Motivating Employees to Improve Customer Service — Employee engagement can have a profound impact on the customer experience, especially in hospitality. In this article in Lodging Magazine, read about our work with Caesars Entertainment, where the highest overall CSAT scores in the company’s history keep rising year-over-year as a result of a comprehensive program to engage employees.

ICYMI! A Year-End Review for Your Employee Engagement Program — It’s that time of year when we take a good, long look in the mirror and evaluate how we did against our resolutions and goals for the year. Take the time to audit your employee engagement program with an informal assessment that can give you a better picture of where you are and where you need to go next year to continue addressing engagement in your organization.

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