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This Week in Employee Engagement: May 5, 2017

The utter explosion of digital content presents countless opportunities for learning. Start here to narrow down your search each week in the often overwhelming landscape of employee engagement thought leadership!

What We’re Reading This Week:

The Least Helpful Thing You Can Say to Someone Who Hates Their Job — This article from The Daily Muse offers a few helpful tips to encourage proactive problem solving over wallowing when a friend or coworker tells us they hate their job.

The Art of Giving and Receiving Feedback at Work — This blog post pulls together resources from around the web on how to give constructive feedback and how to make a plan of action to implement changes after receiving feedback.

Here’s How to Move Within Your Company, From Someone Who Helps People Do It All Day Long — HR professionals hear repeatedly that engagement is low. Internal transfers and promotions offer an opportunity for leaders to engage employees who might otherwise leave the organization much sooner without a change.

From CultureNext:

Uber, United and the Importance of the Employee Experience — It’s been quite a year of employment experience exposés, with former employees from Uber, United, Amazon, Yelp, and others sharing behind-the-scenes at what they argued to be toxic workplaces. What can organizations looking to address the employment experience and engagement learn from their mistakes? A lot, as it turns out.

Employee Engagement Employee Engagement Awards & Conference — Join us June 8 in Chicago, Illinois at the North American Employee Engagement Awards & Conference. Use code “CNXT” to save 70 percent on registration. Don’t miss it! Register today.

The Value of Human Touch in a World of Automation — ICYMI — From self-checkout to online banking to Amazon Go, more and more people are interacting with fully automated customer service. In this guest post on CX Cafe, Kim Lanier dives into the connection between employee engagement and customer satisfaction — and why human touch is more important than ever.

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